Customer Contact Expo is a must attend exhibition and conference for any individual or organisation within the contact centre and customer management industry who is looking to work smarter, operate more efficiently and ultimately drive customer experience in their organisation.
Contact Centre leaders share their success stories
- AO.com share the 10 underlying principles that has driven their success.
- BT let you into the secrets of achieving seamless and sustainable channel shift.
- Lloyds Banking Group share the challenges and opportunities of deploying a natural speech solution.
Technology providers showcase leading Contact Centre tech
Fnd the tools that will make you and your teams more effective and meet with over 100 innovators in contact centre technology covering; Data Management, Workforce Management, Analytics, CRM and more.
Find the next game-changer for your Contact Centre
Three things you'll get from CCE 2016
- Meet technology innovators changing customer experience
- Find new tools to support your Contact Centre team
- Make connections to boost your career