Headline Partner

Interactive Intelligence

  • Find the technology to drive customer experience in your contact centre

    Find the technology to drive customer experience in your contact centre

  •  Re-imagine the future of technology with Dave Coplin, Chief Envisioning Officer, Microsoft UK

    Re-imagine the future of technology with Dave Coplin, Chief Envisioning Officer, Microsoft UK

  • Hear from, Ritesh Patel, EVP and CDO, Ogilvy CommonHealth Worldwide

    Hear from, Ritesh Patel, EVP and CDO, Ogilvy CommonHealth Worldwide

THE ONLY EVENT IN EUROPE WHICH CONNECTS

.

 

Drive customer experience in your contact centre

Customer Contact Expo is Europe's only exhibition showcasing the best in contact centre technology,  workforce management and training solutions. 

Why visit?

Why Exhibit? 

Why Exhibit? 

Take your position as a leading supplier to the contact centre and customer management industry at Europe’s number one exhibition & conference.

Stand out from the crowd  |  Build brand awareness  |  Capture sales leads

Find out more 

Why Visit?

Why Visit?

As Europe's no.1 exhibition and conference for customer contact and customer management solutions, Customer Contact Expo is a must attend event for any individual or organisation within the contact centre and customer management industry that is looking to work smarter and operate more efficiently.

Find out more

Directors Club Live

Directors Club Live

The Directors Club Live is an invite only event to be held at the architecturally-stunning 240 Blackfriars tower, and tailored for CMOs, Marketing Directors, Ecommerce Directors and Heads of Customer Service. 

Find out more

What's on at Customer Contact Expo?

What's on at Customer Contact Expo?

  • Over 100 contact centre and customer service  technology providers.
  • 6 conference theatres giving you a mixture of practical tips.
  • 8 keynotes from those leading the way in customer experience, including sessions from Ogilvy CommonHealth Worldwide & AO.com.


Find out more

Customer Contact Expo Conference Programme

The Customer Contact Expo Conference Programme helps you to drive customer experience in your contact centre through a mixture of case studies, debates, interactive sessions and best practice guidance.

The full conference programme is coming in the next few weeks but you can take a look at the overview below to get a sense of the topics we'll be covering. Alternatively, if you register now you'll be be the first to know. 

View the programme overview

  • If you want to engage with relevant customer businesses then CCExpo is the event for you!
    Cathy McAuley
    DXI, an 8x8 company
  • The customer contact expo was a unique and beneficial experience for us. We're looking forward to next year.
    Raphaelle March
    Behavioural Designer at Cowry Consulting
  • Proud to support Customer Contact Expo. Very valuable customer engagement and networking.
    Morgan Hallahan
    Global Contact Centre Business Development Manager at Cisco
  • Across just two days, we can make new contacts, than it would take us normally months to make
    Richard Craven
    Solution Sales Manager at Kodak Alaris

Sponsors & Event Partners




 

Co-Located With

  •     eCommerce Expo
  •     TFM