Headline Partner

Interactive Intelligence

When & where?


Wednesday 28 September 2016     09:30 - 17:00
Thursday 29 September 2016         09:30 - 16:30

Add 2016 dates to your Calendar


Olympia London (once you get to Olympia, follow the blue signs for Customer Contact Expo)
Hammersmith Road
W14 8UX

Travelling to Customer Contact  Expo

If you're not a native Londoner then you might find these apps and websites useful in planning your journey to CCE:


Travelling by Uber? Customer Contact Expo has partnered with private car service Uber to offer you £15 off your first ride. Simply visit www.uber.com/app/ and use promotional code UBERCSL16 (offer expires 09/12/16).


By overground 

London Overground and Southern trains run direct services to Kensington (Olympia). These trains run between Clapham Junction, West Brompton (District Line), Olympia, Shepherd’s Bush (Central) and Willesden Junction (Bakerloo).

By tube 

For Olympia London, travel to West Kensington, Barons Court or Hammersmith on the District line from Earls Court. The venue is approximately 15 minutes walk from the underground stations.

By bus 

The following buses all stop within very short walking distance of the venue:

9 - runs from Aldwych to Hammersmith (south) and Hammersmith to Aldwych (north). There is also a night bus route - N9.
10 - runs from Kings Cross to Hammersmith (south) and Hammersmith to Kings Cross (north). There is also a night bus route - N10 - that extends to Richmond (south). 
27 - runs from Chalk Farm to Turnham Green (south) and Turnham Green to Chalk Farm (north).This bus runs 24 hours a day.
28 - runs from Kensal Rise to Wandsworth (south) and Wandsworth to Kensal Rise (north). There is also a night bus route - N28 that extends to Camden Town (north).
49 - runs from White City to Clapham Junction (south) and Clapham Junction to White City (north). It stops on Holland Road and Olympia is just around the corner.
391 - runs from Fulham to Richmond (south) and Richmond to Fulham (north). It stops at the top of North End Road, opposite the venues.

By car

From M1/A1/M11/A10 take the A406 westbound to A4. Continue on A4 over Hammersmith Flyover, turn left onto the B317 (North End Road) and follow signs.
From M4/A4 follow directions as above.
From A3/M3 follow signs for central London, take Wandsworth or Putney bridges. From Wandsworth Bridge, turn left onto New Kings Road, turn right onto Fulham High Street, which becomes Fulham Palace Road. At Hammersmith roundabout turn right onto Hammersmith Road and follow signs. From Putney Bridge, turn left onto Fulham Palace Road and follow directions as above.
From M2/M20/A2 follow signs to central London, take Blackfriars, London, Waterloo, Vauxhall, Southwark, Chelsea or Battersea bridges, turn left along Embankment and follow signs.
From A12/A13 follow signs for central London towards Tower or London Bridge. Don't cross the bridge, and instead continue along Embankment and follow signs.

By train 

Discounted train tickets in partnership with Trainline.com


The first 500 attendees to Customer Contact Expo who sign-up for a free Trainline Business Account will get £25 off their train fare to the show.

Sign-up now to benefit from this great discount 

Already have a Trainline Business Account? We have a special offer for you too! Trainline are offering 500 attendees with Trainline Business Accounts, a £5 voucher off your train fare to the show.

Grab this limited offer now

These offers are on a first-come-first-served basis and only apply to registered attendees at the show. Travel booked must be your journey to attend Customer Contact Expo taking place in London at Olympia on 28th - 29th September 2016.

Full T&Cs can be found here

Select a station below to get directions to the venue:

  • If you want to engage with relevant customer businesses then CCExpo is the event for you!
    Cathy McAuley
    DXI, an 8x8 company
  • The customer contact expo was a unique and beneficial experience for us. We're looking forward to next year.
    Raphaelle March
    Behavioural Designer at Cowry Consulting
  • Proud to support Customer Contact Expo. Very valuable customer engagement and networking.
    Morgan Hallahan
    Global Contact Centre Business Development Manager at Cisco
  • Across just two days, we can make new contacts, than it would take us normally months to make
    Richard Craven
    Solution Sales Manager at Kodak Alaris

Main Sponsor of Customer Series Live

Sponsors & Event Partners

Co-Located With

  •     eCommerce Expo
  •     TFM