Headline Partner

Interactive Intelligence

Who is signed up for the show?

A selection of people who are regsitered to attend this year

Affinity Water    Head of Customer Contact
Ageas UK    Head of Customer Experience
Air France    Operations Manager
Bupa    Head Of Operational Support
L'Oréal    Head of Consumer Affairs
Marks & Spencer    Head of Operations
Samsung    Senior Manager, Customer Experience
Arsenal FC    IT Director
Barclays    Head of Contact Centre Application Delivery
Fujitsu    Head of Transformation Strategy
GVC    Head of CRM
Hermes    Contact Centre Manager
Sony PlayStation    Director of Consumer Operations
Who's attending?
Who's attending version 2
Three    Head of Contact Centre Strategy & Transformation
Vodafone    Head of Customer Interaction
AO Retail Ltd    Director of Customer Experience
British Council    Head of CRM
Care Quality Commission    Head of Customer Services
Moneypenny    Head of IT
Worldpay    Head of Optimisation
Evans Cycles    Contact Centre Manager
Addison Lee    Head of Customer Experience
Barclays    Head of Secure Messaging
Holland & Barrett    Head of Customer Experience
Lloyds Banking Group    Contact Centre Manager
Estee Lauder Companies    Contact Centre Operations Manager

An overview of our audience

Current audience from Customer Contact Expo
Additional audience from TFM
Additional audience from eCommerce Expo

In addition:

  • eCommerce Expo and Technology for Marketing attracts a significant number of decision makers and department heads from retail, travel & hospitality and media – vertical sectors you’ve indicated as important
  • 1/3 of the Technology for Marketing Audience are actively looking to invest in CRM, customer insight, social media platforms and social media analytics in the next 18 months
  • 35% of the eCommerce Expo visitors tell us that they are actively looking to purchase call centre and customer management solutions in the next 18 months
  • If you want to engage with relevant customer businesses then CCExpo is the event for you!
    Cathy McAuley
    DXI, an 8x8 company
  • The customer contact expo was a unique and beneficial experience for us. We're looking forward to next year.
    Raphaelle March
    Behavioural Designer at Cowry Consulting
  • Proud to support Customer Contact Expo. Very valuable customer engagement and networking.
    Morgan Hallahan
    Global Contact Centre Business Development Manager at Cisco
  • Across just two days, we can make new contacts, than it would take us normally months to make
    Richard Craven
    Solution Sales Manager at Kodak Alaris

Main Sponsor of Customer Series Live

Sponsors & Event Partners

Co-Located With

  •     eCommerce Expo
  •     TFM